Lawyers Who Miss The Boat-

Most lawyers don't understand that the success of their practice is no different than that of the dry cleaners down the street. Their success is determined by how well they treat their clients or customers. I know this. A large part of my business comes from recommendations by past clients.

Over the years, I have sent out anonymous "client surveys". The client is free to tell me about what they thought of me, my staff and our service and I'll never know who it is from. I have hundreds of these sitting in binders in my office. I can tell you that I have never received a negative survey back (except one guy who liked the service but didn't want to have to pay for it). Below, are a few quotes taken off of some of the surveys.

Testimonials

"Mark has been wonderful for both of my closings! Everything without any glitches! All taken care of."
"Mark was especially helpful to me -- walking me through all the proceedings for my home sale and purchase during an extremely difficult time in my life. I trusted him completely! Thanks Mark!"
"Thank you Mark and Nancy for your professional and pleasant work relationship. You made us feel well taken care of. We will recommend you to all of our friends."
"You already run a top-notch operation-don’t change a thing!"
"You’ve got a SUPER BUSINESS Mark. Thank you for everything."
"Working with you was a pleasure, and not stressful in any way. And for the amount of money you charge, its well worth it. Don’t change a thing."
"Using Mark DeRue was the best advise given to us and he was a God send."
"We are very pleased with Mark DeRue’s help. We will call him for all our legal questions and needs in the future. Thank you for all your help!"
"I wanted you to know how much Jose and I appreciated your kindness and knowledgeable advice. It was the first time going through the process for us and it was a great relief to have you on our side."